Privacy Policy

SelfFly Immigration Consultants
Effective Date: May 8, 2026
Last Updated: May 8, 2026

1. Introduction

Welcome to SelfFly Immigration Consultants ("SelfFly", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website selffly.in or contact us for immigration and visa consultation services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Who We Are

SelfFly Immigration Consultants
Address: Shop No. 15, First Floor, Block A, CCC VIP Road, Zirakpur, Punjab, India
Phone: +91-6284414094 | +91-9888443329
Email: admin@selffly.in

3. Information We Collect

We collect information that you voluntarily provide to us when you:

• Fill out the Free Consultation form on our website

• Contact us directly via phone, email, or WhatsApp

• Engage with us on social media (Instagram)

Information collected through our contact form:

• Full Name

• Phone Number

• Destination Country

Information collected automatically:

• Browser type and version

• Pages visited and time spent on each page

• IP address

• Device type (mobile, desktop, tablet)

• Referring URLs

We collect this automatically through standard web analytics tools to understand how visitors use our site.

4. How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and provide immigration guidance

• Contact you via phone, email, or WhatsApp about your visa inquiry

• Send you relevant updates about visa processes, documentation requirements, or service changes (only if you have opted in)

• Improve our website and the quality of our services

• Comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to any third party for marketing purposes.

5. Legal Basis for Processing (Under Indian Law)

SelfFly Immigration Consultants operates in compliance with the Information Technology Act, 2000 and the Information Technology (Amendment) Act, 2008, including the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

We collect and process your personal data:

• With your consent (when you submit the consultation form)

• To fulfil a service you have requested

• To comply with a legal obligation

6. Sharing Your Information

We do not share your personal data with third parties except in the following limited circumstances:

• Service providers: We may share your data with trusted third parties who assist us in operating our website or providing services (e.g., web hosting, analytics). These parties are bound by confidentiality obligations.

• Legal compliance: We may disclose your information if required by law, court order, or government authority.

• Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your data is transferred and becomes subject to a different privacy policy.

We do not share your data with foreign governments, embassies, or visa processing centres without your explicit consent.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil the purposes outlined in this policy

• Comply with our legal obligations

• Resolve disputes and enforce our agreements

Typically, consultation inquiry data is retained for up to 2 years unless you request deletion earlier.

8. Your Rights

Under applicable Indian law, you have the right to:

• Access the personal information we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent at any time, without affecting the lawfulness of processing before withdrawal

• Lodge a complaint with the relevant authority if you believe your data rights have been violated

To exercise any of these rights, contact us at: admin@selffly.in

9. Data Security

We implement reasonable technical and organisational security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These include:

• Secure HTTPS encryption on our website (selffly.in)

• Restricted access to personal data within our team

• Regular review of our data collection and storage practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Cookies

Our website may use cookies - small text files stored on your browser - to enhance your experience and understand how visitors use our site.

Types of cookies we may use:

• Essential cookies: Required for the website to function

• Analytics cookies: Help us understand site traffic and usage patterns

You can control cookie preferences through your browser settings. Disabling cookies may affect some website functionality.

11. Third-Party Links

Our website includes links to third-party platforms such as Instagram. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before sharing any personal information.

12. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately at admin@selffly.in and we will delete it promptly.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

SelfFly Immigration Consultants
📍 Shop No. 15, First Floor, Block A, CCC VIP Road, Zirakpur, Punjab, India
📞 +91-6284414094 | +91-9888443329
📧 admin@selffly.in
🌐 selffly.in

This Privacy Policy was prepared specifically for SelfFly Immigration Consultants and is governed by the laws of India.